Verra / Service
Service, from doorstep to daily use.
Four parts, one promise. Objects arrive safely, stand correctly, stay in good condition, and are covered when something goes wrong. Start below, then follow the links for detail.
Delivery
Every object travels packed and protected, from standard doorstep delivery to white glove placement in the room of your choice. Fees and lead times are stated plainly before you commit, and this demo store fulfills no real orders.
Assembly
Most seating, tables, and small objects arrive ready to use. Larger pieces ship with clear printed instructions and standard fixings. White glove delivery includes assembly in place, so the object is ready when we leave the room.
Care
Timber, textile, hide, metal, stone, and glass each ask for different attention. Our care guide gives short, practical notes per material, covering cleaning, placement, and the marks that time will add.
Warranty
Every object carries a two year warranty against faults in material and construction under normal domestic use. Demonstration terms only. If something fails, contact the studio with the object code and a short description of the fault.